Last updated: July 2025
Classic Conveyancing is committed to safeguarding your privacy and handling personal information in a respectful, confidential, and lawful manner. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We only collect personal information where it is necessary to carry out our functions as a licensed Western Australian settlement agency. This may include:
Names, addresses, phone numbers, and email addresses
Identity documents (e.g. driver’s licence, passport, proof of ownership)
Details of property transactions, including contracts, financials, and titles
Information required to verify identity under AML/CTF obligations
Where possible, we collect this information directly from you. We may also receive information from your bank, broker, real estate agent, or legal representative with your consent.
2. Use of Personal Information
Your personal information is used solely for the purposes of:
Facilitating your property settlement
Communicating with relevant parties (e.g. banks, agents, brokers, PEXA)
Preparing and lodging documents with government or statutory bodies
Meeting legal obligations, including identity verification and compliance checks
We do not use your information for marketing or unrelated purposes without your consent.
3. Disclosure of Personal Information
We may disclose your information to third parties where required to facilitate your transaction, including:
Government authorities (e.g. Landgate, RevenueWA, ATO)
Financial institutions or mortgage brokers
Other parties to the transaction (e.g. buyer/seller representatives)
IT, data storage or software providers (e.g. for secure communication or document management)
We ensure these parties are bound by confidentiality and data protection obligations.
4. Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, interference, unauthorised access, modification, or disclosure.
Information is stored securely in physical and electronic formats. Access is limited to authorised personnel. We maintain internal procedures for secure handling, retention, and destruction of information.
5. Cross-Border Disclosure
Some service providers (e.g. data storage or software platforms) may store or process information outside Australia. Where this occurs, we ensure reasonable steps are taken to protect your information consistent with Australian privacy standards.
6. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete.
To do so, please contact us at:
Email: info@classicconveyancing.com.au
Phone: (08) 9379 0288
Address: Suite 10, 20 Old Perth Road, Bassendean WA 6054
We will respond within a reasonable time, usually within 30 days.
7. Complaints
If you have a concern or complaint about how your personal information has been handled, please contact us in writing. We will investigate and respond promptly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.